Privacy policy

Last updated: October 15, 2025

Get Trend Merch (“we”, “us”, “our”) operates this website and store (the “Services”) powered by Shopify. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls for matters of personal information.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. It does not include de-identified or aggregated data. Depending on how you use the Services and applicable laws, we may collect:

  • Contact details (name, billing/shipping address, phone, email).
  • Financial & transaction info (payment method, limited card data processed by our payment processor, order details, refunds/returns).
  • Account info (username, password, preferences).
  • Device & usage data (IP address, browser, device identifiers, cookies, pages viewed, actions taken).
  • Communications you send us (support requests, reviews, survey responses).

Sources of Personal Information

  • Directly from you (checkout, account, messages).
  • Automatically via cookies, pixels and similar technologies when you browse our site.
  • Service providers acting on our behalf (payments, fulfillment, analytics, support).
  • Partners/third parties where permitted by law.

How We Use Personal Information

  • Provide & improve the Services (process orders, payments, shipping, returns/exchanges, account management, recommendations).
  • Customer support & communications (order notices, service messages).
  • Security & fraud prevention (detect, investigate and prevent fraud or misuse).
  • Marketing & advertising (emails and on-site/online ads, including interest-based ads where permitted).
  • Legal & compliance (meet legal obligations, enforce our terms, respond to lawful requests).

Cookies & Similar Technologies

We use cookies, pixels and similar technologies to operate the site, remember preferences, measure performance and deliver advertising. Where required by law, we will request your consent. You can manage cookies via your browser settings and applicable consent tools.

How We Disclose Personal Information

  • Shopify and service providers (IT, payments, analytics, cloud hosting, fulfillment and shipping) that process data under contracts.
  • Marketing/advertising partners to deliver and measure ads, in accordance with their notices. You may opt out of certain sharing as described below.
  • With your direction or consent (e.g., carriers, social integrations).
  • Affiliates and as part of business transactions (e.g., merger or acquisition).
  • Legal reasons (comply with law, protect rights, security, and users).

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes information about your use of our store to operate and improve its services (including across merchants). For those activities, Shopify is a separate controller. Learn more in the Shopify Consumer Privacy Policy and exercise rights via the Shopify Privacy Portal.

Your Choices & Rights

  • Access/Know, Correct, Delete, Portability—available where provided by law.
  • Opt-out of “sale”/“sharing”/targeted advertising where applicable: use our Data Sharing Opt-Out page. If your browser sends a Global Privacy Control signal, we treat it as an opt-out for that browser/device (and account where we can associate it).
  • Marketing emails: use the “unsubscribe” link. We may still send non-marketing messages (e.g., order updates).

We may need to verify your identity and may deny requests as permitted by law. You may authorize an agent to submit requests with proof of authority.

Children’s Data

Our Services are not intended for children. We do not knowingly “sell” or “share” personal information of individuals under 16 years of age.

Security & Retention

No security is perfect, but we implement reasonable safeguards. Retention depends on factors such as account status, legal obligations and dispute resolution needs.

International Transfers

We may transfer, store and process data outside your country. For transfers from the EEA/UK, we rely on recognized mechanisms such as Standard Contractual Clauses or adequacy decisions.

Changes

We may update this policy to reflect changes to our practices or legal requirements. We will post the revised policy and update the “Last updated” date; we will provide additional notice where required.

Contact

Data Controller: Get Trend Merch
Email: support@gettrendmerch.com
Address: 1295 Aikins Way, Boulder, CO 80305, United States